Methealth Namibia Administrators (PTY) Ltd
Methealth Namibia Administrators (PTY) Ltd is an independent Namibian company, established in 1996 with the purpose to provide Administration and Managed Health Care Services to Medical Aid Funds in Namibia.
Our current administered funds are:
Funds
- Namibia Medical Care (NMC)
- Bankmed Namibia
Medical Aid Schemes
- Public Service Employees Medical Aid Scheme (PSEMAS)
We are leaders in technology in the field of Health Care Administration
and gains competitive advantage with:
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A fully Namibian developed, supported and maintained Medical Aid Administration System
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A reliable database platform and mainframe technology ❭ Electronic Data Interchange (EDI) facilities for Health Professionals
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Financial Management Systems (MIS)
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Intranet for Health Professionals
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The largest Branch Network in Namibia
We strive to attain the following standards in customer care:
- An enthusiastic attitude
- A Proactive approach
- Effective means of communication
- Constant improvement of processes and procedures
- Efficient customer care
Vision and Purpose
MMI has embraced the need to shift toward a client-centric operating model. Client-centricity defines the existence of our organisation, which is to enhance the lifetime financial wellness of people, their communities and their businesses.
Our vision
To be the preferred lifetime financial wellness partner, with a reputation for innovation and trustworthiness.
Our purpose
To enhance the lifetime financial wellness of people, their communities and their businesses.
Our values
A culture that is grounded in the values of accountability, excellence, integrity, diversity, innovation and teamwork.
Our strategic focus areas
Growth, client-centricity, excellence.
Our Values
What we believe
We're a company with real heart, real guts and an unshakeable conscience. Our values make us who we are - they strengthen our commitment to excellence and guide the way, through our ups and downs.
Accountability
We are accountable.
We never shy away from our word. We take ownership of our roles, our actions and their results, no matter what. We keep our promises to all stakeholders – from our clients to our investors and our own people – not because we have to, but because that’s who we are.
Diversity
We are truly proud of our diversity.
We celebrate the many perspectives and skills that our people bring from their different backgrounds – after all, it’s this melting pot of irreplaceable human talent that has made us who we are.
Excellence
We strive for excellence.
We believe that our people, clients and advisers deserve the best. Every interaction is memorable, meaningful and contributes to their success. There is no room for mediocrity as we relentlessly strive to realise the financial goals of people and clients from all walks of life.
Innovation
We are innovators first.
We believe that you can only change the world if you change the way you look at it. That’s why we always challenge each other – and ourselves – to look for smarter solutions, simpler processes and fresh ideas. It is this inspired approach that keeps us growing – as individuals and as a team.
Integrity
We do the right thing.
We don’t just talk the talk. For Methealth Namibia, integrity means always meaning what we say and saying what we mean. We believe in doing the right thing, to stick to our word and treat all people with the same amount of sincere, generous respect – and that’s what sets us apart.
Teamwork
We're one team with one dream.
At Methealth Namibia, we care about each other, as colleagues and as people. We listen. We share. We collaborate. We support, encourage and inspire each other all the way – after all, we’re all in this together.
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